Terms & Conditions



Terms and condition

  1. Rates specified are for minimum of  24 hours rental. Additional hours will be calculated , per hours up to a maximum of 5 hours only.
  2. If the tenant or the guarantor violating the terms and condition, action will be taken to blacklist (CTOS). Both parties will be charger 10% of outstanding payment each month


Payment

  1. The payment only receive by cash, credit card or INSTANT bank transfer
  2. The tenant shall pay the owner for rental of the vehicle the total specified in Rental Document upon the vehicle collection and authorizes the owner to charge all amount payable to the owner.
  3. No refund, either in part or in full will be made for unused Rental. For cancellation of booking at any time by the rental, the booking fees paid shall be forfeited.


Rates include

  1. 5000 kilometers per month for service and maintenance
  2. The chargeable rates include full indemnity for accidental damage to third party property and bodily injuries. However, in line with the commercial insurance practice, the customer is always responsible for an amount equivalent to excess clause not exceeding for Group A (RM2500), Group B (RM5000) and Group C (RM10000).
  3. We offer the customer the option to waive the financial responsibility resulting from damage vehicle while it under rental agreement. This can be done by accepting the Collision Damage Waiver (CDW) at the time taking / delivery of the vehicle on the payment of 10% from rental rates. However the customer is liable for Non-Walker able to damage excess for Group A (RM1500), Group B (RM2500) and Group C (RM5000).
  4. In addition to the charges, the customer is required to have cash security deposit and an equivalent as a guarantee of proper usage of the vehicle for the entire duration of the contract , sum which will be reimbursed if no damage or summon is notified after 14 working days after return the vehicle.


Rates exclude

  1. Damage caused by negligence, such punctures and burst tires, fuel errors, lack of battery charge due to forgetting to turn off electrical appliances, loss or damage to vehicle accessories.
  2. The customer is reminded that underbody and overhead damage is at their own risk at all the time. All insurance is void if the vehicle are driven on unsealed and unmade roads or surfaces.
  3. The rates do not include fuel (petrol/diesel), toll fees (cash, Smart Tag or Touch n Go), Singapore permit, parking charges, traffic fines, airport charges, & other optional charges.


Driver  Regulation

  1.  Tenant must be between the age of 17 and 65 years old.
  2. Tenant must possess a valid local driving or international driving permit with qualified driving experience of at least a year.
  3. Additional RM50 will be charged for the second driver


Required document

  1. Photocopy of main driver NRIC / Passport and the second driver(if any)
  2. Photocopy of main driver’s driving license and the second driver’s (if any)
  3. Photocopy of Guarantor NRIC / Passport
  4.  Utility bill
  5. Business card (if any)


Parking fees and traffic fines

  1. The tenant is responsible for all parking fees and traffic fines incurred during the rental period.
  2. Tenant will be charged an additional of RM50 for every summon paid by KOPERASI PENGUSAHA KERETA SEWA MALAYSIA BERHAD


Extension of rental

  1. KOPERASI PENGUSAHA KERETA SEWA MALAYSIA BERHAD may agree to extend the rental period as long as you do inform us 2 days before the end of rental period. If you are failed to do so we reserve the right to terminate the rental agreement and we have right to charge you base on daily rate (24 hours) until we get our vehicle back.


Booking cancellation

  1. Booking deposit of RM300 are non-refundable and a penalty of RM300 will be imposed if cancellation is made before 24hours from the date of Rental.


Driving restriction

  1. All Malaysia vehicle are strictly prohibited from driven into Thailand


Vehicle condition

  1. Upon returning, the car has to be in the same condition as when it was delivered. Failing which, the rental will be liable for the cost of restoring the vehicle to its original condition.


Prohibition of goods

  1. All prohibited goods (such as pirated VCDs, drugs, alcohol, etc.) and goods with unpleasant odors are also strictly prohibited from being carried in the vehicle (e.g. durian, salted fish, etc.).
  2. The tenant will be responsible to pay all costs of removing the odors’ including air-condition service and loss of rent days for the company.

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